Shipping Policy

Last Updated: August 21, 2026

At HomeCartly, we work to make your shopping experience simple and convenient.

Order Processing

Orders are processed after your payment has been successfully received.

Processing times can vary depending on product availability, order volume, weekends, holidays, and other circumstances.

Once your order has been shipped, you will receive a shipping confirmation email with available tracking information.

Shipping Times

Estimated delivery times can vary depending on your shipping destination, selected shipping method, carrier, and other factors.

Any delivery estimate displayed at checkout or communicated by email is an estimate and is not a guaranteed delivery date.

Tracking Your Order

When tracking is available, your tracking number will be provided in your shipping confirmation email.

Please allow some time for tracking information to become active after your package has been shipped.

Shipping Address

Please make sure your shipping address is complete and accurate before submitting your order.

HomeCartly may not be responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.

If you notice an address error immediately after placing an order, contact us as soon as possible at homecartly@gmail.com. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has entered processing or shipping.

Delayed or Missing Orders

Delivery delays can occur due to carrier issues, weather, holidays, customs procedures, incorrect addresses, or other circumstances beyond our control.

If your order appears to be delayed or missing, please contact us at homecartly@gmail.com with your order number.

Damaged Packages

If your package arrives damaged, please contact us promptly and provide your order number along with photographs of the package and the product where appropriate.

We will review the situation and assist you according to our Return Policy.

Contact

For shipping questions, please contact:

HomeCartly
Email: homecartly@gmail.com